Terms and Conditions of Sale

(September 2025)

These terms and conditions (the “Conditions”) govern the sale of goods by BLOC SPACES LTD to a Buyer.

1. DEFINITIONS AND INTERPRETATION

1.1 In these Conditions, unless the context otherwise requires:

“Buyer” means the person, firm or company who purchases the Goods from the Company, including its successors and permitted assigns.

“Company” means BLOC SPACES LTD, company number 08254890, with its registered office at Glaven Farm Barn, Thornage Road, Letheringsett, Holt, Norfolk, United Kingdom, NR25 7JE.

“Contract” means the agreement between the Company and the Buyer comprising the Order Confirmation and these Conditions.

“Goods” means any goods set out in the Order Confirmation to be supplied by the Company to the Buyer, including any parts, components or materials incorporated in them.

“Order Confirmation” means the written confirmation issued by the Company confirming acceptance of the Buyer’s order and setting out details of the Goods and Price.

“Price” means the total price payable for the Goods as set out in the Order Confirmation.

1.2 A reference to these Conditions includes the Order Confirmation.

1.3 Clause headings shall not affect interpretation.

1.4 Words in the singular include the plural and vice versa; references to one gender include all genders.

1.5 A reference to a statute or statutory provision is a reference to it as amended, re-enacted or replaced from time to time.

2. BASIS OF CONTRACT

2.1 The Contract comprises the Order Confirmation and these Conditions. In the event of any inconsistency, the Order Confirmation shall prevail.

2.2 The Buyer is deemed to have accepted these Conditions by placing an order or otherwise contracting with the Company for the supply of Goods.

2.3 No variation of the Contract shall be valid unless agreed in writing by the Company.

2.4 The parties acknowledge that they are not relying on any statement or representation not expressly set out in the Contract.

2.5 Any terms contained in the Buyer’s purchase order or other documents are expressly excluded unless otherwise agreed in writing by the Company.

3. DELIVERY

3.1 Any delivery date is an estimate only. Time shall not be of the essence unless expressly agreed in writing.

3.2 The Company shall use reasonable endeavours to deliver the Goods on the estimated date. Delivery dates are indicative only and subject to manufacturing lead times.

3.3 The Company shall not be liable for any delay or failure in delivery caused by events beyond its reasonable control, including transport disruption, supplier delays, regulatory changes or force majeure.

4. PRICE AND PAYMENT

4.1 The Price shall be as stated in the Order Confirmation. Any invoice or pro forma invoice is for payment purposes only and reflects the Price stated in the Order Confirmation.

4.2 All Prices are exclusive of VAT and transport or delivery costs, unless expressly stated otherwise. VAT and delivery charges will be added to the Price.

4.3 The Company will not commence manufacture of the Goods until payment of the Price has been received in full, in cleared funds.

4.4 Payment shall not be deemed to have been made until received in cleared funds by the Company.

4.5 If the Buyer fails to make payment when due, the Company may suspend or cancel the Contract.

5. INSPECTION AND CONDITION OF GOODS

5.1 The Buyer acknowledges that the Goods are bespoke and manufactured to order.

5.2 The Buyer shall inspect the Goods immediately on delivery. Any defects or non-conformity must be notified to the Company in writing within 48 hours of delivery. Failing such notice, the Goods shall be deemed accepted by the Buyer.

5.3 The Company shall not be liable for cosmetic issues, including paint finish, minor dents, scratches or surface rust, or for defects not materially affecting conformity with the agreed specification.

5.4 If the Goods include plumbing or electrical installations, the Buyer must engage a qualified professional to connect, re-tighten and certify the systems once installed. The Company does not provide any warranty beyond the manufacturer’s certification.

5.5 The Company shall not be liable for any defect, failure or damage arising after delivery due to relocation, alteration, misuse, neglect or failure to properly site or maintain the Goods.

6. WARRANTY

6.1 The Company guarantees that on delivery the Goods shall conform in all material respects to the agreed specification and be free from defect.

6.2 The Company warrants that, for six (6) months from delivery (the “Warranty Period”), the Goods will be free from defects in structural integrity and watertightness.

6.3 Electrical, plumbing and mechanical components (including fridges, hobs, ovens, air conditioning units, hot water tanks, showers and water heaters) are not covered by this warranty. Such components are covered only by the original manufacturer’s warranty or certification.

6.4 This warranty does not apply to cosmetic issues, normal wear and tear, misuse, neglect, improper installation, unauthorised modification, or defects arising after relocation or integration with other products or buildings.

6.5 The warranties in this clause are the Buyer’s sole and exclusive remedies in respect of defective Goods.

6.6 To the fullest extent permitted by law, all terms, conditions and warranties implied by statute, common law or otherwise (including, without limitation, those relating to satisfactory quality or fitness for purpose) are excluded from the Contract.

7. RISK AND OWNERSHIP

7.1 Risk in the Goods passes to the Buyer on delivery or collection, whichever occurs first.

7.2 Ownership of the Goods passes to the Buyer only upon delivery or collection, notwithstanding that payment may have been made in advance.

7.3 Once risk has passed, the Buyer shall keep the Goods insured and in satisfactory condition.

8. BUYER’S GOODS

8.1 The Company shall not be liable for any damage, loss or theft of goods sent by the Buyer to the Company. The Buyer is responsible for safe transportation and delivery of such goods.

9. PRIVACY

9.1 The Company’s privacy policy applies. A copy is available here.

10. LIMITATION OF LIABILITY

10.1 Nothing in these Conditions limits or excludes the Company’s liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability which cannot legally be excluded.

10.2 Subject to clause 10.1, the Company’s total liability shall not exceed the Price paid for the Goods giving rise to the claim.

10.3 Subject to clause 10.1, the Company shall not be liable for any consequential, indirect or economic loss, including loss of profits, business, contracts or goodwill.

11. FORCE MAJEURE

11.1 Neither party shall be in breach of the Contract nor liable for delay or failure to perform if such delay or failure results from events beyond its reasonable control.

11.2 If a Force Majeure Event occurs, the affected party shall notify the other party as soon as reasonably practicable.

11.3 The Company’s obligations shall be suspended for the duration of the Force Majeure Event.

11.4 If delivery is prevented by a Force Majeure Event for a period the Company considers unreasonable, it may terminate the Contract by written notice.

11.5 On termination under clause 11.4, the Buyer shall be entitled to a refund of sums paid in advance for Goods not delivered. This refund shall be the Buyer’s sole and exclusive remedy.

12. NOTICES

12.1 Any notice or communication under this Contract shall be in writing and delivered by:
(a) email, to the addresses specified in the Order Confirmation; or
(b) pre-paid first-class post or courier, to the Buyer’s invoicing address or the Company’s registered office.

12.2 A notice is deemed received:
(a) if sent by email, at the time of transmission provided no delivery failure is received;
(b) if sent by post or courier, at 9.00 am on the second Business Day after posting.

12.3 Each party shall ensure its contact details remain accurate and up to date.

13. GENERAL

13.1 If any provision is held invalid or unenforceable, it shall be severed and the remainder shall continue in full force.

13.2 Clause headings are for convenience only and do not affect interpretation.

13.3 The Buyer may not assign its rights or obligations without the Company’s prior written consent. The Company may assign its rights or obligations at any time.

13.4 An obligation on two or more parties under the Contract binds them jointly and severally.