Privacy policy

1. Important Information and Who We Are

Welcome to our website. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit or purchase shipping containers or converted shipping containers from us. We are committed to protecting your privacy and complying with UK data protection laws, including the UK GDPR and Data (Use and Access) Act 2025.

2. Personal Data We Collect

We collect the following categories of personal data:

  • Identity Data: Name, business or company name, title, date of birth (if relevant).

  • Contact Data: Email address, postal address, telephone numbers.

  • Financial Data: Payment card details, bank account information, billing and invoicing data.

  • Transaction Data: Details of orders, invoices, and delivery information.

  • Technical Data: IP address, browser type, device identifiers collected through cookies and other tracking technologies.

  • Usage Data: Information about how you use our website and services.

  • Marketing and Communications Data: Your preferences regarding marketing contact.

3. How We Collect Your Data

Data is collected when you:

  • Fill out online order or inquiry forms.

  • Register an account.

  • Communicate with customer service.

  • Browse our website (via cookies and tracking).

  • Subscribe to newsletters or marketing.

4. How We Use Your Personal Data

We use your data to:

  • Process and fulfill your orders, invoices, and deliveries.

  • Manage payments and refunds.

  • Communicate with you about your orders and account.

  • Provide customer service and support.

  • Improve our website and services using analytics platforms such as Google Analytics (GA4), Mixpanel, and Microsoft Clarity.

  • Deliver tailored marketing using advertising tools like Google Ads, Meta, and HubSpot.

  • Comply with legal and regulatory obligations.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyse website performance, and deliver advertising tailored to your interests.

For detailed information on our cookie use and how to manage preferences, please see our [insert link to Cookie Policy].

6. Disclosure of Your Personal Data

We share your personal data only with trusted third parties necessary for:

  • Payment processing.

  • Shipping and logistics.

  • Marketing services.

  • IT and security support.

  • Legal compliance.

All third parties are required to protect your data according to applicable laws.

7. International Transfers

Where applicable, personal data may be transferred outside the UK with appropriate safeguards in place.

8. Data Security

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or destruction.

9. Data Retention

Your data is retained only as long as necessary for business, legal, or tax compliance.

10. Your Legal Rights

You have rights to:

  • Access and correct your data.

  • Request deletion or restriction.

  • Withdraw consent.

  • Object to processing.

  • Data portability.

  • Lodge complaints with the Information Commissioner’s Office.

11. Shipping and Delivery

We use your personal data, such as delivery addresses and contact details, strictly for shipping and logistics to complete your orders.

Delivery partners have limited access to data for shipment purposes only. We are not responsible for third party delivery privacy practices.

12. Contact Information

For privacy concerns or data access requests, contact: info@blocspaces.com

13. Changes to Policy

We may update this policy; significant changes will be communicated via the website or email.